HEROES COMPETENCE CENTER

Heroes Competence Center -
Experts in service and first response.

AV Media Heroes offers you indi­vid­ual ser­vice pack­ages for all your audio­vi­su­al per­for­mance require­ments and your equip­ment areas in terms of main­te­nance and service.

We cre­ate indi­vid­ual main­te­nance and ser­vice agree­ments for you with first and sec­ond lev­el sup­port, on-site sup­port, tick­et sys­tems and more. We bun­dle these ser­vices in the Heroes Com­pe­tence Cen­ter. Absolute cus­tomer ori­en­ta­tion and focus on your project.

All instal­la­tions of the required com­po­nents and the cabling are car­ried out by AV MEDIA HEROES GmbH, our coop­er­a­tion com­pa­nies or in coor­di­na­tion with your con­tract­ing com­pa­nies. With our HEROES, cross-indus­try part­ner­ships and a pool of nation­al and inter­na­tion­al sys­tem part­ners, we have unique know-how in this area.

To ensure that your sys­tem func­tions with­out any wor­ries for a long time, we offer you var­i­ous sup­port mod­els in our Heroes Com­pe­tence Cen­ter, where we pro­fes­sion­al­ly take care of the flaw­less func­tions. ▷ ▷ ▷

Managed Services -
Operational management for your media technology.

Our Man­aged Ser­vice Heroes ensure and opti­mize the avail­abil­i­ty and oper­a­tional reli­a­bil­i­ty
of your media tech­nol­o­gy, whether remote or on-site.
Learn more about our ser­vices when it comes to your technology. 

▸Make an appoint­ment now.

A high lev­el of tech­ni­cal readi­ness through ser­vices such as mon­i­tor­ing, life­cy­cle man­age­ment and remote main­te­nance, real-time ana­lyt­ics, help desks and remote ser­vices awaits you here. In impor­tant devel­op­ment phas­es or for tar­get­ed events, we sup­port you not only remote­ly, but also on-site. In addi­tion, we can increase our on-site pres­ence indi­vid­u­al­ly at any time. This pro­motes the exchange of knowl­edge, the sense of com­mu­ni­ty and brings new impuls­es for all par­tic­i­pants. We become a reli­able part­ner of the team and inte­grate seam­less­ly into your dai­ly business. 

100% Cos­tumer Centricity.

Sourcing -
Reduction of costs.

The AV MEDIA Heroes are also spe­cial­ized in the field of sourc­ing. As your out­sourc­ing part­ner for media tech­nol­o­gy, com­po­nents for IT and tele­phone sys­tems, hybrid con­fer­ence room equip­ment, smart office solu­tions and more, we can achieve sav­ings on your pur­chas­es, espe­cial­ly in glob­al­ized markets. 

By out­sourc­ing the pur­chas­ing of your AV media tech­nol­o­gy, IP sys­tems, tele­phone sys­tems, net­work tech­nol­o­gy, domotics, con­sum­ables, etc., you can con­cen­trate on your core activ­i­ties and thus improve your own mar­ket posi­tion­ing, among oth­er things. Transna­tion­al and this also in sev­er­al lan­guages. In this way, we guar­an­tee com­mu­ni­ca­tion with your head office and your branch offices at eye level.